Using the latest software, the Mailforce graphic design team manage the design process from concept initiation to campaign integration. The design team also works closely with client advertising agencies to ensure each and every campaign is undertaken appropriately and successfully.

A Mailforce design solution will ensure:

• Concepts are evaluated for consistency with automated print and mail processing prior to the commencement of the design and production
• Artwork is provided in a suitable format for the proposed printing environment
• Items are produced in the most cost effective manner, e.g. Finished mail packs meet with Australia Post guidelines to achieve maximum postal discounts

The Mailforce Print Management methodology gives our clients access to a select panel of industry suppliers that have pre-qualified through assessment, testing and an ongoing management process. These vendors have achieved Mailforce preferred supplier status and consistently offer the best contract and spot prices, quality ratings and SLA compliance.

Mailforce can manage a range of print applications on behalf of our clients from a simple envelope overprint to complex projects including total inventory management, fulfilment and warehousing to the production of annual reports and corporate communications.

A Mailforce Print Management Solution ensures:

• Product is sourced from the most appropriate specialised supplier with particular attention paid to quality, timeliness and price sensitivity. Criteria is weighted and subject to regular review
• The responsibility for component compatibility with laser and mail processing equipment resides with Mailforce
• Consultancy and advice
• Stock quantities are managed and monitored thus reducing obsolescence
• SLA Compliance and reporting - Printed components are guaranteed to be received on schedule thus avoiding unnecessary delays to mailing deadlines

In direct mail terms, database quality can greatly influence return on investment and Mailforce has developed a suite of tools to ensure valuable client data is managed appropriately. The Mailforce Data Management suite of tools offers:

• Data correction services to ensure address data is hygienic, correct, current and meets with Australia Post guidelines to achieve maximum postal discounts
• Sophisticated de-duplication routines to avoid the unnecessary cost and adverse impact of sending multiple mail packs to the same recipient
• Access to the Australia Post Change Of Address database to ensure address records are current, thereby reducing the wasted cost of returned mail
• Automated management of returned mail, corporate privacy obligations – opt out/do not mail register/data cleansing/campaign and response management.

Our core focus is delivering data driven insights into customer acquisition, retention & growth. Mailforce can provide access and consultancy using an extensive Direct Marketing toolkit such as geodemographic analysis and data segmentation. Consultancy in data analytics and data mapping services are integral to our service offering

Whether it is the printing of a direct mail campaign or letter and statement runs — Mailforce Document Solutions has the capability to print variable data information onto a wide variety of paper sizes and stock types.

No job is too large or small — Mailforce has a variety of technology platforms to ensure every application is imaged in the most efficient format and output is of the highest quality.

Mailforce provides high speed solutions for inserting product into envelopes.

This service can be provided for a simple generic letter going into an envelope to a sophisticated, personalised, multiple-page document requiring electronic audit trail and selective inserts to be enclosed. Mailforce has the ability to insert up to 8 items into an envelope and inkjet print addresses in conjunction with this process at high speed: improving turnaround times and cost efficiency for our clients.

Mailforce Document Solutions has significant and technically advanced plastic wrapping capability with the specialisation to process high quantities of inserts/onserts along with the primary document quickly and efficiently.

The high speed operation and technical capability of this equipment ensures that jobs are completed correctly and turned around on time, every time.

Delivery is a key component in the business undertaken by Mailforce Document Solutions .

Mailforce offers a comprehensive delivery consultancy in relation to freight, postage and unaddressed client campaigns and ongoing work. Mailforce can provide meaningful alternatives, in delivery formats to save money and/or improve client efficiency.

Mailforce Document Solutions works closely with Australia Post and our consultants are fully qualified to provide expert advice on this important element of the mailing business. Mailforce regularly evaluates a variety of delivery service vendors in the area of Unaddressed Distribution, Parcel Delivery and Overseas mail.

Mailforce Document Solutions specialise in delivery efficiency and cost reduction management – this area is a key element to our service offering.